Effective date: 11 July 2022
What this statement does
This statement explains how we handle your personal information when you:
- sign up to our newsletter email list or seek access to a free download or similar offering;
- purchase or otherwise obtain access to any Online Courses and Legal Stuff product (each a Product), including The 5-Step Legal Plan for Online Course Creators and any other course (each a Course) and any ebook or collection of ebooks (each an eBook); and
- otherwise provide any personal information to us when using any of our websites on which the statement is published.
When we use the terms:
- personal information, we mean information about identified or identifiable individuals (some countries call it “personal data”); and
The personal information we collect and how we collect it
When you sign up to our newsletter email list or for a free download or similar offering
If you sign up to our newsletter email list, or if you wish to access a free download or similar offering, we will collect your email address. Sometimes we may also ask for your name and where you’re from.
When you purchase or otherwise obtain access to a Product
When you purchase or otherwise obtain access to a Product, we will ask you to enter some or all of your name, address, email address, and phone number.
If you are purchasing a Product, you will also be asked to provide your credit card information. However, the platform we use to sell our Products processes the payment through Stripe. We do not obtain or store your credit card number or its expiry date or 3 digit code.
When you interact with us in relation to a Product, service or website
You may also choose to provide personal information to us in connection with a Product, or in relation to another service or a website we provide or operate. For example, you might provide additional information about yourself when asking questions about a Product or when providing feedback on a Product or a website.
Children and our services
If you are a child under 13 years of age, you are not permitted to provide any personal information to us and you are not permitted to purchase our Products. If you are 13 years old or older, you must also be old enough to consent to the processing of your personal information in the country where you live before providing any personal information to us. If we find that we hold information about any child under the applicable age referred to in this paragraph, we will delete it.
Why we collect personal information
Newsletter email list and free downloads or similar offerings
If you sign up to our newsletter email list, we will use your email address for the purpose of sending you news items of general interest and/or commercial messages about our courses, other services we may offer, and related matters.
If you sign up for a free download or similar offering (Free Offer), we will use your email address to provide you with the Free Offer or communicate with you in connection with the Free Offer.
If, when requesting a Free Offer, you agree to be added to our newsletter email list, we will add you to that list, and in that context we will use your email address for the purpose of sending you news items of general interest and/or commercial messages about our courses, other services we may offer, and related matters.
You can unsubscribe from our newsletter email list at any time by contacting us or clicking the unsubscribe link in a relevant email you receive.
Interactions in relation to a Product, service or website
If you provide other personal information when interacting with us in relation to a Product, or in relation to another service or website we operate, we will only use that personal information in connection with the purposes for which you are providing it.
No sale of your personal information
We do not, and never will, sell any of your personal information to any individual or organisation or any other kind of entity. We also do not share your personal information with others for their own use.
Basis for using / processing personal information
Free downloads or similar offerings
The basis for our using your personal information to communicate with you in connection with any Free Offer you request is your consent.
Use of email addresses in email list and for commercial messages
If we add your email address to our email list and send commercial or other messages to you as a member of that list, the basis for our doing so is your consent, in that when we collected your email address you indicated that you agreed to our adding your email address to our email list and using it in accordance with this privacy statement. You can unsubscribe from our email list at any time.
Use of personal information provided when purchasing or obtaining access to a Product
The bases for our using or processing the personal information you provide when purchasing or obtaining access to a Product are:
- our legitimate interests in obtaining the information to provide you with access to your selected course(s) (relevant to use/processing conditions set by UK and EU law and any other country with privacy laws modelled on the GDPR);
- consent, in that when you provided us with the information, you consented (expressly or impliedly) to our using it as set out in this privacy statement (relevant to use/processing conditions set by UK and EU law, Canadian law, and any other country with privacy laws modelled on the GDPR or that, like Canadian law, are consent-based); and
- our using the information in accordance with the purposes notified to you at the point of collection (relevant to use/processing conditions set by New Zealand and Australian law, and any other country with privacy laws that permit use of non-sensitive information in accordance with a purpose notified at the point of collection).
To avoid doubt, our referring above to the laws of various countries does not mean we accept they all apply to us. Rather, our goal is to act in a manner that is consistent with international privacy laws and therefore in a manner that is universally acceptable to our customers.
Who will hold the personal information
We will hold your personal information. It will also be stored by the online product and course platform we use (Thrivecart.com). If you are signed up to our email list, your email address will also be held on our behalf by the company that manages our email lists (MailerLite).
Who will see it and where it will be sent
Your personal information will be viewable by us. We are based in New Zealand and New Zealand has an adequacy decision from the European Commission, meaning its privacy law provides an adequate level of protection.
The information you provide when enrolling for the Service, or creating an account to do so, may also be viewable by the provider of the online product and course platform we use (Thrivecart.com). So far as we are concerned, it will not be viewable by anyone else and we will not share it with anyone else unless required by law to do so.
We do not intend to transfer personal information about customers in the EU and UK to a country (third country) beyond EU member states and the UK, other than to New Zealand as described above, and through our use of other service providers (Processors) based in a third country that we use to provide our Products.
All Processors we use are listed below. Processors outside of the EU either have data protection addenda (or similar documents) in place that contain a version of the European Union’s standard contractual clauses for overseas transfers, or are based in countries in respect of which the European Commission has granted an adequacy decision (meaning the country’s laws have an adequate level of data protection), as follows:
|Processor||Role||Personal information transferred||Location||EC adequacy decision or appropriate safeguards (if not in EU)|
|Thrivecart.com||Online cart and course platform||Customers’ purchase / enrolment information||New Zealand||EU adequacy decision (for New Zealand)
Data Protection Addendum incorporating Model Contract Clauses
|MailerLite||Email list provider||Email addresses||Ireland and United States||Data Protection Addendum with Standard Contractual Clauses|
Copies of any adequacy decision or other safeguards referred to above are available on request.
You have a choice as to whether to provide any personal information to us. You can choose not to if you wish. However, if you do not provide the information we ask for, we will not be able to provide you with the Product or any other service for which we are requesting that information.
Cookies are small text files that are placed in your browser by the websites you visit. They are widely used to help users navigate websites efficiently, to perform certain functions on the sites and/or to provide site owners with information about how their sites are used.
We use the online platform Thrivecart.com to provide our course and MailerLite to manage our email list. Those services may set their own cookies and use similar technologies and they may also use third party services that do likewise.
To view details of cookies that Thrivecart.com sets, see their cookies policy. You can also use a tool like cookieserve at https://www.cookieserve.com/ to check the cookies (first party and third party) that are set by Thrivecart.com platform is used.
You can also remove or block cookies (by using settings in your browser). Doing so may affect your use of some elements of the site.
How long we’ll keep your personal information
We will keep your personal information for as long as we require it to provide our Course-related services to you and to promote our services to you, after which we will securely delete it. You may, however, ask us to delete your personal information at any time. If you ask us to delete your personal information while you are taking a Course, you may not be able to complete that Course and so we suggest you not ask us to delete your personal information until a course is complete and you no longer wish to have access to it.
‘Do not track’
Some country or state laws require those who collect personal information online to indicate how they respond to the so-called ‘do not track’ browser option. The services we use do not support that option.
You have the following rights:
Right to know: You have the right to know what we collect and what we do with your personal information. What we collect and do are described in this privacy statement. You may also ask us at any time. We will only use your information for another purpose or share it with others in a manner not described in this statement if permitted or required by law to do so.
Right to access and request correction: You have the right to access and to request correction of the personal information we hold about you.
Right to withdraw consent: Where we are processing your personal information with your consent, you may withdraw that consent at any time. Withdrawing consent may affect your ability to continue using our services and may result in account closure.
Right to request deletion: You may ask us to delete the personal information about you that we hold. Unless a legal exception or prohibition on doing so applies, we will comply with your request.
Right to request restriction of processing: You can ask us to restrict the processing of your personal information for the reasons set out in the GDPR.
Right to object to processing: In certain situations specified in the GDPR, you may object to the processing of your personal information.
Right to data portability: You have the right to receive your personal information in portable form.
If you wish to exercise any of these rights, please contact us:
Online Courses and Legal Stuff
If you are concerned about our handling of your personal information or wish to make a complaint to us, please contact us at the address above.
You may also complain about our handling of your personal information to the Privacy Commissioner of New Zealand or, where applicable, to the relevant supervisory authority in your country that has jurisdiction (if it does) over our handling of your personal information (if any).
Changes to this privacy statement
If we make any changes to this privacy statement, we will post the updated version to the platform we are using to provide the Product or service. Depending on the nature of the changes, we may also make a notification on the site and/or notify you by email.
Updated: 18 July 2022